ORDER PROCESSING:Please allow 3-5 business days to process your order. Expect an email within that period to let you know your order is on the way! STORE PICKUP - We do not offer in-store pickup at this time.FLAT RATE SHIPPING Shipping charges are a flat rate of $4.95 for orders under $44.99. We offer free shipping on orders over $45 Orders are generally shipped using USPS. DOMESTIC SHIPPING RATES AND ESTIMATES:For calculated shipping rates: Calculated shipping rates only apply for wholesale orders. INTERNATIONAL SHIPPING:International orders may take between 3-7 days to ship.We ship to Canada with a flat rate of $14.95 REFUNDS, RETURNS AND EXCHANGESWe accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at soignestudiosco@gmail.com. |
